Privacy Policy

1Scope & Introduction

Welcome to the Transformer Robotics Sourcing Hub (hereinafter referred to as the "Platform" or "Sourcing Hub"), an enterprise software system managed and operated by Transformer Robotics.

This Privacy Policy outlines how Sourcing Hub collects, stores, processes, and secures information related to users, organizations, suppliers, quality audits, logistics, and production metrics. By accessing the Platform or registering an account, you consent to the practices described in this policy.

2Information We Collect

To provide a robust procurement matrix and facilitate supply chain transparency, we collect the following categories of information:

User Account Data

Email addresses, encrypted credentials, organizational roles (e.g., administrator, staff, executive boss), and departmental assignments (e.g., sourcing, logistics, inspection).

Supplier & Factory Records

Corporate names, contact directories, production capacity records, tax status, business licenses, certifications, and financial terms (e.g., payment cycles).

Audits & Inspection Data

Factory assessment checklists, safety audits, product verification standards, photo files, quality assurance scores, and compliance metrics.

Technical Logs & Telemetry

IP addresses, login timestamps, device specifications, browser cookies, application event histories, and transaction histories.

3How We Use Data

Information collected via Sourcing Hub is utilized strictly to deliver, monitor, and optimize our procurement operations:

To facilitate supplier evaluation, factory matching, and order assignment.
To process and record quality inspections, safety assessments, and progress metrics.
To authenticate platform users and verify authorization level permissions (Admin, Boss, and Staff).
To maintain detailed audit logs and activity histories for enterprise compliance.
To analyze system performance and address technical issues.

4Sharing & Disclosure

We prioritize confidential supplier relationships and do not sell or monetize any data. Information is disclosed only under the following conditions:

Service Providers: We share necessary data with trusted cloud providers (Supabase database services, AWS S3 storage, and Vercel hosting infrastructures).
Enterprise Access: Your profile, audits, and entries are visible to the company administration and team members based on department and role rules.
Legal Obligations: We may disclose information if required by law or to protect our legal rights.

5Security & Isolation

Transformer Robotics implements comprehensive security controls to defend procurement pipelines:

Data Isolation: Supplier information and company documents are partitioned securely in Supabase storage and databases.
Encryption: All network traffic is encrypted via TLS protocols, and static fields are guarded with database-level security protocols.
Role-Based Access Control (RBAC): Access rules restrict file permissions based on roles. Staff can only access their specific department's records, preventing internal leaks.

6Your Rights & Choices

As an authenticated user, you hold various management controls:

Information Updates: Request account corrections directly through the designated Platform Administrator.
Access Logs: Request logs of your transaction history and page interactions.
Account Deactivation: Request account termination. Any associated data remains subject to institutional retention rules for history validation.

7Policy Updates

We may update this Privacy Policy from time to time to align with system modifications or regulatory shifts. The "Last Updated" marker at the top indicates the latest change. Continual utilization of the Platform signifies consent to updated versions.